The mission of Wiregrass United Way 2-1-1 is to build community support by providing and strengthening the way residents and organizations access comprehensive and specialized information and referral services to create a stronger community.

By The Numbers

COUNTIES

SERVED BY WIREGRASS UNITED WAY 2-1-1: BARBOUR, COFFEE, COVINGTON, DALE, GENEVA, HENRY & HOUSTON IN SOUTHEAST ALABAMA.

AGENCIES

WIREGRASS UNITED WAY 2-1-1 PARTNERS WITH OVER 870 AGENCIES PROVIDING ASSISTANCE TO RESIDENTS LIVING IN THE WIREGRASS AREA.

CALLS ANSWERED

FROM PEOPLE IN THE WIREGRASS LOOKING FOR ASSISTANCE IN FISCAL YEAR 2014.

3 DIGITS

DIAL 2-1-1 FOR ASSISTANCE.

PERCENT OF CALLERS

SAY THEY WOULD RECOMMEND 2-1-1 TO OTHERS.

REFERRALS PROVIDED

IN FISCAL YEAR 2014.

FREQUENTLY ASKED QUESTIONS

1

Do I need to come to the call center or can you help me over the phone?

People needing assistance do not have to make a visit to the call center. Requests for assistance typically are handled over the phone. Our operators can even text and email information to people while they are on the phone with them.

2

What information will I need to give when I call asking for help?

The operator will ask for the caller’s name, but that information isn’t required — we want our callers to feel respected and comfortable. For the vast majority of services, the operator must know the need (e.g., affordable housing, food, etc.) and the ZIP code where the person or family lives. Because age is tied to many programs, knowing how old the person in need is can help the operator find other services that could meet their needs.

3

How can I give help to my community?

In addition to donations of furniture, clothes, food, — to name a few of the items, volunteers are need in your local community. 2-1-1 will refer you to those agencies.

4

How can I help ensure Wiregrass United Way 2-1-1 continues its mission?

Volunteers are needed to give their time to answer phones and staff special events. Tell your friends and neighbors about 2-1-1. Wiregrass United Way 2-1-1 depends upon the donations of good people just like you. Please consider supporting us in our mission to make sure people are connected with the help and resources they need. You can make a one-time donation or join our 2-1-1 Club. Click on the “Donate” tab for more details.


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Need Help Now?

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Dial 2-1-1 24/7 or
Call Toll Free 888-421-1266

 

 

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Download the Apple or Android App for Alabama 211

 

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Search for help statewide at our Online Resource Directory: www.211connectsalabama.org

 

  • Address

    545 West Main Street Suite 313 Dothan, AL 36301

  • Phone

    2-1-1 or toll free (888) 421-1266